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Retail-Sucks: Customers Suck

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Knowing a Foodstamper
Posted by AlucardCustomers Suck on Wednesday, August 14 @ 13:07:20 EDT (22682 reads)

youarelovedSOmuch writes "I work at a grocery store and see all kinds of people. What I have discovered is that while there may be thousands of different people, they generally all fit into just a handful of groups that are all very predictable, once you have gotten enough experience with them. One of these groups is what I call, "Foodstampers". About half the time, when a person is walking up to the checkstand, I can guess correctly that they are going to be on foodstamps. Some of the giveaways are a combination of the following attributes:

-They are covered in tattoos
-They are dressed in dirty, poor-looking clothes
-They are clearly exhibiting signs of someone on drugs
-They are overweight, rail-thin, missing teeth, half or unshaven, or otherwise look unhealthy
-They look like they haven't showered in a long time
-They are often young to middle aged (It's very rare to see someone 70+ years of age on foodstamps)
-They buy extremely unhealthy, packaged, food that people who make their own money would not buy in such large quantities (Example: a shopping cart full of little debbies, potato chips, bakery goods, and hamburger helper)
-They often seem to lack any gratitude for the fact that they are receiving their food for free
-Often have a "negative vibe" about them

I would say the majority, not all, foodstampers exhibit some combination of the above qualities.
"


(Read More... | 5190 bytes more | 679 comments | Score: 2.36)


The dealer is the bad guy?
Posted by AlucardCustomers Suck on Thursday, August 08 @ 09:18:28 EDT (15130 reads)

Anonymous writes "Customer calls in on a used vehicle.  Customer asks what the condition of the undercarriage of said vehicle is like.  After laughing and telling them that I didn't know because, as a salesperson, I'm supposed to look presentable and clean and do not have the time to crawl under and inspect the condition of the undercarriage of every used Jeep, the customer explains that my 'attitude' was costing me the sale and that he'd never do business with me, interrupting me while I was trying to explain to him that I could have the Jeep put on a lift and that I'd be happy to get him pictures of the undercarriage.

After driving across town to pick up said vehicle, placing it on a lift, and text messaging the customer photographs of the vehicle, I further explained that I was doing the best I could to cover for a co-worker on vacation, doing 2 peoples' jobs at the same time, and that I took the time out to get him pictures of what he was interested in and that I was willing to go the extra mile to earn his business.  After the customer sneered about him not wanting me to get dirty, he goes on to tell me that he'd never do business with me ever.

Sounds good to me. 
"


(Read More... | 358 comments | Score: 0)


Plumbing stories
Posted by AlucardCustomers Suck on Tuesday, July 30 @ 11:25:51 EDT (13546 reads)

Anonymous writes "I used to work in a high end plumbing showroom. I would assist clients with selections for new home builds or remodeling projects.I have been a designer/showroom consultant for 15 years so believe me, I have seen it all! 
My first story took place when I was fairly new to the industry. I had an older gentleman come into the showroom. He was inquiring on the water depth in a toilet. He began to explain to me that he need a toilet with very low water. He began to explain to me that he has an issue with his current toilet holding a lot water in the bowl. He is specifically looking for one with low water so his testicles or balls as he stated wouldn't touch the water. I said, "uhhh....I am not sure what the water height is but I could call the manufacturer and see if they have the answer". I go to call and he begins to sit on every toilet to see where his "balls"would hit in the bowl!
"


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No public bathroom? No problem!
Posted by AlucardCustomers Suck on Thursday, July 25 @ 10:00:15 EDT (17607 reads)

Anonymous writes "I work in a chain dollar store in a bad part of town. My job includes throwing out prostitutes and thieves, gang bangers, etc. Middle aged overweight frizzy haired lady came in and asked for the bathroom. I'll call her Miss Frizzle. By law, we do not have to provide a public restroom. Sometimes we are being nice and will let little kids pr pregnant ladies go- but we have to take them. Miss Frizzle wasn't happy and was holding her large stomach in to keep from peeing on herself. She walks outside and stops approximately 6 feet from our front door, pulls down her shorts & underwear and proceeds to pee a river of urine into the parking lot. Seemed like she peed for 5 minutes straight. All the employees and customers were watching her and gagging. My weak stomached coworker starts heaving into his trash can. Wimp! Miss Frizzle comes back into the store after drip drying and goes to the feminine hygiene section. She picks out a $2 douche- Summer Fresh or something like that- and brings it to the counter. I do not even want to touch the product so I use a plastic bag to turn it over to scan the barcode. Guess what? her debit card declines, she doesn't even have $2.13 to pay for her douche to clean up her nasty self. Gross. It's about 90 degrees Fahrenheit outside and she smells of cigarettes, urine, and just plain filth. She's got no money so she leaves. So effing disgusting. I had to put the douche back on the shelf to sell. Immediately after that, I went and scrubbed my hands and arms to rid myself of her germs and memory."

(Read More... | 367 comments | Score: 0)


Escaped
Posted by AlucardCustomers Suck on Tuesday, July 16 @ 13:11:08 EDT (14373 reads)

seafoam writes "Today was my last day at my job in a department store. I hope never to work retail again...I started when I was 16, it was my first job. Now I'm 18; I was there a year and eight months. I know compared to a lot of you guys on the site, that's not a long time at all, but it felt like forever to me. Now that I'm done, I finally feel free to write on here.

At first I was just glad to have a job and be paid, but the longer I stayed and the more I became aware that the only one who'll pay for my college is me, I began feeling increasingly trapped. To say the store is badly organized is kind; it's not organized at all.

I have so many stories from my time there, but for now here's some of my biggest pet peeves.
"


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15 Year Retail Clerk Breaking Down
Posted by AlucardCustomers Suck on Wednesday, June 05 @ 16:33:57 EDT (47373 reads)

Anonymous writes "I live in St.Louis, Mo and I must say I am happy to be part of a blog that will let you get whatever you need to off your chest about the "wacky world of retail".  I will not tell you where I work but I will say that I have sympathy for you all who are just frustrated and fed up with companies, policies and most of all customers.  I am currently working on a book that is for people who have never worked a day in their life or have never worked retail and they all think they understand and they don't. Chapters will be on coupons, how to treat employees with respect and kindness and to not throw things at us (such as money, credit cards, reward cards etc) when we are doing our job by asking, "how are you doing today?"
"


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On the Grind -- A Service Industry Comic Strip
Posted by AlucardCustomers Suck on Tuesday, April 30 @ 14:55:19 EDT (20377 reads)

geogant writes "It's not really a single story, but I've worked in the service industry for over ten years, mostly in coffee shops. I've dealt with crazy customers, crazy co-workers and management, BS schedules, 4:45am openings, and well, everything. My experiences led me to create a comic strip a few years ago about the service industry. It's called On the Grind, and I wanted to share it with you today. It's comedic, and a lot of it is based on true stories. 


I also have a book based on the comic, called The Worst Day Ever:


Anyways, I hope you check out the comic, and read my stories about the craziness that happens behind the counters of your favorite coffee shop.

Geo
"


(Read More... | 504 comments | Score: 5)


Parents are more destructive than kids
Posted by AlucardCustomers Suck on Wednesday, April 17 @ 15:20:37 EDT (5032 reads)

Anonymous writes "I work at a children's clothing store. You'd think that the kids would be the most destructive, running around flipping clothes here and there, but no. It's the parents. I actually have two stories. One day the store was completely full, and I was the ONLY employee working the floor. I had about five customers at a time asking for help, and one woman in particular couldn't find the clothes in the size she wanted for her daughter, so she asked me to take the clothes off the mannequin to see if they were the right size. The problem? The mannequin was attached by bungee cables to the ceiling. I had to drag out a 10 ft. ladder, un-hook and undress the mannequin, while answering questions from the five OTHER customers who came up to my ladder to ask. She made me undress three mannequins that day and walked out without buying anything. The other story actually happened yesterday. We had a table with over 300-400 shirts that are supposed to be folded in nice stacks. After a day of shopping, the table was a huge mess of unfolded shirts, so I had to 'recover' and fold each and every shirt into a stack. Four hours later, I'm ALMOST FINALLY done, when a woman sees me standing there folding, and begins destroying the stacks I had JUST folded to look for a few shirts. Parents, you SUCK.
"


(Read More... | 105 comments | Score: 4.75)


  
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