It's not really a single story, but I've worked in the service industry for over ten years, mostly in coffee shops. I've dealt with crazy customers, crazy co-workers and management, BS schedules, 4:45am openings, and well, everything. My experiences led me to create a comic strip a few years ago about the service industry. It's called On the Grind, and I wanted to share it with you today. It's comedic, and a lot of it is based on true stories.
I also have a book based on the comic, called The Worst Day Ever:
Anyways, I hope you check out the comic, and read my stories about the craziness that happens behind the counters of your favorite coffee shop.