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My first asshole customer encounter....13 years ago
| Posted by Ramokk on Sunday, January 04 @ 14:44:07 EST (126 reads)
disneyland_employee writes "Do you remember the very first bad customer you had to deal with? Mine actually didn't happen while I was in retail...it was when I was just a kid...a sign of things to come when I became a retail clerk in my teenage years.
Thirteen years ago I was twelve. I saved up my allowance and was excited to finally be able to go to a new arcade (similar to Nickel Fun) that opened up by my house. When the weekend came around I walked over to the arcade happy as can be since I was ready to blow both my entire day and allowance at the arcade. I worked and studied hard and was so excited to enjoy the day playing games!
Since the arcade recently opened up the place was pretty much packed. I was a good customer and paid the $2-$3 admission and was ready to go. All the good games were taken (typical), but I saw a classic arcade game that (don't remember which one) I just had to play and ran over to it. I dropped in my change and was ready to go....
All of a sudden a full grown adult man/customer turned and started yelling at me! The guy was already playing a game, and I ruined his chance for a high score. Okay, couple of things here....I was just a kid and did butt into his game, but what grown man will yell at a little kid for something so trivial. This asshole customer looked down at me yelled at me for ruining his high score! I was so upset and near tears that I actually had to just leave the arcade (also I was frightened of the man), and my entire day was ruined.
I will never forget that encounter. We were two customers in an arcade, and I made a mistake and a complete stranger screamed at me. Keeping in mind that at age 12 I never had an encounter like this in public where some random stranger got in my face. That was my first experience, and I remember it to this day....13 years later. I'm sure that insensitive, anger management needing customer didn't give it a second thought, but I just hope that he realized what a loser he was to push around a little kid. "
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Smart Bookstore Shopping
| Posted by Alucard on Tuesday, December 30 @ 22:11:11 EST (221 reads)
eusuchian writes "OK, this is not actually a Retail Sucks story. However, as a sort of holiday gift to the other folks who hang out here, I thought I would offer some suggestions for getting the most out of the bookstore shopping experience."
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Guess Who Else Sucks? (Like you didn't know...)
| Posted by Alucard on Monday, December 29 @ 23:18:25 EST (362 reads)
eusuchian writes "Sorry, there really isn't an appropriate category for this story, so I put it here.
Here it is, December 24, and we're making our last push toward trying to have a successful holiday season! We've been working with minimal staff for the past month, but today we have everyone working. There are associates on every register, we've got two people working the cafe, managers and associates are helping on the floor, and the company is treating us all to lunch. All in all, it's going quite well, until..."
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Perverted Customers
| Posted by Alucard on Sunday, December 28 @ 23:27:52 EST (343 reads)
bbsandii writes "I worked at Victoria's Secret a while back and remember this one particular customer. He came in while I was working the Very Sexy section: the section with all the push up bras and fancy lingerie. Like many guys who don't like perusing around the bra and panty store by themselves, he asked me for help.
He said he needed something for his girlfriend and I asked him what size she was. He claimed he didn't know and asked me to "try on" some lingerie for him at the store, so he can gauge how big she was compared to me! So, I took a SHIRT from the PINK section and put it against my top and asked him if that was the size.
He said, "No No, try on the lingerie. The shirt doesn't really show me how big she is."
It was so awkward and I didn't want to try it on, so I took a fairly conservative corset top and did the same thing. He was adamant about this one black lace see through teddy. I finally gave up and said, "Sir, I can't help you if you don't know what size she is or even have an estimate. I'm sorry...feel free to look around the store though. Maybe it'll come to your mind."
Then, he turns around and says, "Oh it's okay. I really don't have a girlfriend. I just thought you were cute and was wondering how these things would look on you."
GROSS PERVERTED ASSHOLE.
"
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Happy Holidays!
| Posted by Alucard on Tuesday, December 23 @ 23:52:16 EST (116 reads)
Retail-sucks wants to wish every retail worker, retail veteran, and customer a Merry Christmas, Happy Hanukkah, and a joyous Kwanzaa! Have fun, enjoy yourselves, etc.
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An Open Letter to My Customers (some of them)
| Posted by Alucard on Tuesday, December 23 @ 23:41:22 EST (357 reads)
eusuchian writes "Yes, you. I know you think I'm talking to someone else, but I am talking to YOU.
Look, I know you don't know where all the books belong, and I don't expect you to be able to put them back exactly where they go. And I know you have a LOT of shopping to do, not a lot of time to do it if you're working two jobs and raising kids. And I know it's a stressful time of the year. But there are a few things that you do know -- I know you know them, and you know that I know that you know.
"
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Kids shopping with their parents at 3am in the morning!
| Posted by Alucard on Monday, December 22 @ 01:13:39 EST (339 reads)
Anonymous writes "The busy clothing store I am working at is open 24 hours for the holidays. I was doing the early morning shift (from 10pm - 4am) and surprisingly, there were still a lot of shoppers. Around 3am, I see a mother coming in the store with her 2 little kids who look like they are about to fall asleep standing up.
She keeps shopping and one of the kids ask the mom, "Can we go home yet?" and the mother gets mad and says to them, "We go home whenever I'm done."
I'm on the side folding clothes and helping shoppers, when the same woman approaches me and asks me to watch her kids while she continues to shop! Then, the two little kids just stand around looking really tired and embarassed, one of them leaning on the table, her eyes slowlyyyy closing. Then, the mother comes back shouting, "Let's go, now." Then to me, "Nothing here is cheap. What sale are you guys having for the holidays anyway!" I just look dumbfounded as she walks away, hopefully so her kids can get some good nights sleep!
First of all, why is she dragging her kids around the mall at 3am in the morning! They aren't teenagers or young adults, these are little kids who look like they are 6 or 7! Shouldn't they be at home asleep!?! Why is she leaving her kids with a total stranger who is obviously occupied with something else? Finally, why did she come in and expect me to know why the store isn't as cheap as she wants it to be? I don't control the prices of the store!
"
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Putting the "ass" in asphalt
| Posted by Alucard on Wednesday, December 17 @ 23:46:13 EST (414 reads)
Friday writes "Where I live, we're known for two things: great college football and terrible roads. Pretty much no matter where you travel in this great state, you're going to have road construction to drive through, about 85% of which is construction repairing roads that aren't very old and weren't built soundly in the first place.
Recently a road crew was resurfacing some neighborhood streets in the housing edition across the highway from my store. Since the area is fairly rural and we are the only store around for at least 5 miles, naturally we attracted the workers both before and after their workday. The first day at the end of their shift, every single one of them tracked globs of fresh asphalt all over the store. No cleaning product we had would get it off the floor tiles, so finally I had to get some kerosene to get it off. Problem is, kerosene ruins the tiles if you leave it on very long. None of my co-workers had the balls to tell these inconsiderate jerks not to be tracking up our store, and I was in the back office when they came in. I went out front just in time to catch the last couple of dudes as they were paying and on their way out. I pointed to a big pile of fresh, sticky asphalt on the floor and asked one of them didn't they know they had it on their boots? His response was only slightly better than completely ignoring me."
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